Eligibility for Refunds
- We offer refunds within 14 days of the original purchase date, provided that the digital key has not been used or activated.
- Used or Activated Keys: Due to the digital nature of our products, once a key has been activated or used, we are unable to offer a refund.
Refund Process
- To request a refund, please contact us at support[at]hypestkeys.com with your order details, including the order ID and proof of purchase.
- Our team may require additional information or documentation to verify that the key remains unused.
Exceptions
- Technical Support: If you experience activation issues, please contact our 24/7 support for assistance. Refund requests will only be considered if we confirm the key could not be activated due to an issue on our end.
- Force Majeure: In rare cases (e.g., payment fraud, unauthorized use of your payment method), refunds may be considered beyond the 14-day window at our discretion.
Refund Method
- Approved refunds will be issued to the original payment method used for the purchase.
- Processing times may vary depending on your bank or payment provider.
Contact Us
- For questions or concerns about this Refund Policy, please reach out to our support team at support[at]hypestkeys.com